Account Removal Policy

1. Introduction

This Account Removal Policy explains how you can delete your account on James Anderson ("we," "our," or "us"), what happens to your data, and when we may remove content or suspend accounts.

2. User-Initiated Account Deletion

2.1 Customer Accounts

As a customer, you can delete your account at any time by following these steps:

1. Log into your account
2. Go to "Account Settings"
3. Click on "Privacy & Data"
4. Select "Delete My Account"
5. Follow the confirmation process

2.2 Content Provider/Influencer Accounts

If you are a content provider, you can request account deletion by:

1. Log into your account
2. Go to "Account Settings"
3. Click on "Deactivate Account"
4. Complete the exit interview process
5. Contact support at info@tagber.com for final confirmation

3. What Happens to Your Data

3.1 Account Information

When you delete your account:

• Your personal profile will be removed from our platform within 30 days
• Your username and email will be disassociated from any public content
• Your personal information will be purged from our active systems

3.2 Transaction History

Due to financial regulations and accounting requirements:

• Transaction records will be retained for 7 years in our secure database
• These records will be anonymized to the extent permitted by law
• They will only be accessible for legal and financial compliance purposes

3.3 Content and Messages

Upon account deletion:

• Direct messages will be removed from recipient inboxes
• Comments or public interactions will show as "deleted user"
• All stored video call recordings (if any) will be permanently deleted

4. Mandatory Retention Periods

Certain information may be retained even after account deletion to comply with:

• Legal obligations
• Tax requirements
• Fraud prevention purposes
• Enforcement of our terms and conditions

This data is securely stored and only accessed when legally required.

5. Platform-Initiated Removal

5.1 Content Moderation

We reserve the right to remove content or suspend accounts that:

• Violate our Terms of Service
• Contain prohibited content
• Engage in harassment or abusive behavior
• Attempt to defraud other users or our platform
• Otherwise violate applicable laws or regulations

5.2 Account Suspension Process

If we determine that your account violates our policies:

1. We may temporarily suspend access to your account
2. You will receive a notification explaining the reason for suspension
3. You will be given an opportunity to appeal, where appropriate
4. If the violation is severe or repeated, permanent termination may occur

5.3 Inactive Accounts

Accounts that remain inactive for an extended period may be subject to deletion:

• Customer accounts inactive for 24+ months
• Content provider accounts inactive for 12+ months

Before deleting inactive accounts, we will send notification emails to the registered email address.

6. Data Recovery

Once an account is deleted, we cannot recover the account or its data. We strongly recommend:

• Downloading any information you wish to keep before requesting deletion
• Completing any pending transactions or transfers
• Saving any content you wish to preserve

7. Right to Be Forgotten Requests

In jurisdictions where applicable, you can submit a formal "Right to be Forgotten" request by contacting our privacy team at info@tagber.com with the subject line "RTBF Request." These requests will be processed in accordance with relevant privacy laws.

8. Changes to This Policy

We may update this Account Removal Policy from time to time. The most current version will always be posted on our website with the effective date.

9. Contact Us

If you have questions about account removal or our data practices, please contact us at:

James Anderson LLC
US
Email: info@tagber.com